FESCO Bill Correction Procedure: Have you or your organization received an inaccurate FESCO electricity bill in the past three months? It is disappointing when it is attributed to a wrong meter reading, increased tariffs, or the wrong customer data. So here’s the good news, help is available. This is your one-stop manual for correcting a FESCO bill and leading you through a seamless course, whether it’s an online or offline application.
FESCO Bill Correction Procedure:
FESCO electricity consumers also have a channel for finding their bills to be inaccurate through online options or physically visiting the offices of FESCO. Delivering the instruction and getting the responses online has the advantages of ease and efficiency. For complaints, customers of FESCO can directly call 118, send an SMS at 8118, or contact the FESCO Customer Service Center using the various telephone numbers available for the centre.
Offline Complaint Submission
For offline complaints, there is FESCO Complaint Center for that and for that, one has to reach the place during regular working hours. Always make sure that you or your partner have spare bills for reference that are at least two months old. In the middle, FESCO personnel will give you full attention to your complaints, examine your facts, and offer you time range that can help fix your problem.
Furthermore, there will be an office diary number assigned to you on the online track of your complaint. Normally, to avoid any misunderstandings, FESCO accounts for billing disputes in a day to one week, depending on the type of mistake.
Should any discrepancies arise in your electricity bill, begin by contacting customer support via the following numbers:Should any discrepancies arise in your electricity bill, begin by contacting customer support via the following numbers:
- Phone Number: +92-41-9220184 to 9220229
- Fax Number: +92 (41) 9220233
- UAN Number: 080066554
Online Complaint Process
To file an online complaint, follow these steps:To file an online complaint, follow these steps:
- Visit the FESCO official website.
- Navigate to the “Customer Care” drop down list and click on “Bill Correction. ”
- Fill out the Customer Bill Correction form with the required details, name, and phone number.
- If there is use of any form fields that are not understood, then one should not hesitate to ask the office personnel involved.
- Once they have submitted the form, the office will process the request for bill rectification and send a scanned copy to the appropriate office.
- You will receive an email confirmation on the registered email ID about the FESCO bill complaint.
Conclusion
Thus, addressing mistakes in your FESCO electricity bill can be done rather easily. Even if one chooses a one-click solution or a face-to-face settlement offline, the entire procedure is straightforward and fast. Approachable services from the FESCO staff, coupled with the focused efforts to proactively provide resolutions to the issues, ensure the customers that their needs will be met as soon as possible. Also, whenever the bills are different from what was expected, you can easily sort out the issue through a call with support from the service. In case you find any mistake or error that you can see in the breakdown of charges made by FESCO, do not hesitate to contact them.
To Check FESCO Bill Online from here.
